The Sun Never Sets On Independent Marketing Group.Ws, Employment, Ireland @ IMG.Ws Adpost

Required Skills :
· Observe individual transactions and monitor to find best practices
and improvement opportunities
· Managing the floor ensuring consistency, adherence and discipline
· Participate in planning and execution of work for self and team
· Report performance and escalate problems
· Establish and maintain effective work procedures
· Review, assess and identify coaching & training needs to provide
staff with necessary skills and knowledge
· Understand, communicate and implement strategic direction and
leadership for HCL to ensure consistent and cohesive business
objectives and to enhance customers’ experiences in both a
regulated and a competitive market.
· Plan and monitor operations initiatives to improve the efficiency and
effectiveness of the voice process
· Review and ensure processes are in compliance with internal
policies and external regulations.