Category:
Information Technology JOB OFFERED:
Required skills:
· Ensure quality and efficiency measures are met within the team and in accordance with service level
agreements
· Provide coaching and feedback to direct report positions to ensure satisfactory performance levels
· Plan and coordinate the staffing activities of the respective processes in accordance with documented
policies and procedures.
· Performance & SLA Management and ensure good customer satisfaction feedback from both internal
as well as external clients
· Effectively manage client relationships in order to maintain and grow their existing business to ensure
revenue generation
· Responsible for managing multiple assigned on boarding projects to completion
· Coordinating interrelated operational tasks required to support the proposed solution
· Plan and monitor operations initiatives to improve the efficiency and effectiveness of the process
Type:
Full-Time Permanent
Posted By:
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