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Firefly - The Cell Phone Made for Kids!

Openings for Team Leader Position
Information Technology JOB OFFERED:
Ad Number:
Required skills:
Ensure quality and efficiency measures are met within the team and in accordance with service level
Provide coaching and feedback to direct report positions to ensure satisfactory performance levels
Plan and coordinate the staffing activities of the respective processes in accordance with documented
policies and procedures.
Performance & SLA Management and ensure good customer satisfaction feedback from both internal
as well as external clients
Effectively manage client relationships in order to maintain and grow their existing business to ensure
revenue generation
Responsible for managing multiple assigned on boarding projects to completion
Coordinating interrelated operational tasks required to support the proposed solution
Plan and monitor operations initiatives to improve the efficiency and effectiveness of the process
Full-Time Permanent
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TGC Limited

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